Questions?

Top up your phone
Who is this for?
Which phones can I top up from?
Which phones can I charge up?
What will the call cost?
What happens if I have a problem?
Can I charge up more than £1?
Can I top up my balance?

Make your call
Which access number is best to use?
How can I avoid dialing the access number every time?
How many calls can I make?

Who is this for?
Absolutely anyone who makes international calls from any kind of phone - home, office or mobile - and wants low, low rates and absolute convenience.

Which phones can I top up from?
Any phone that allows our 0901 numbers to be called. If topping up from a BT phone, the call will cost you exactly £1 every time. If you are with a service provider other than BT, please check their tariff before topping-up as some will charge different rates for the 0901 number. If topping up with the text message, the service will work from any valid UK mobile number on the T-Mobile, Vodafone, O2 or Orange network.

Which phones can I charge up?
Any phone - landline or mobile. In addition to the phone that you call or text from, you can even use your credit from another mobile or landline - simply by keying in your PIN!

What will the call cost?
£1 if topping up from a BT phone using our 0901 number - remember we credit your phone with £1 instantly. If you have a service provider other than BT, please check their individual prices before topping-up as some will charge different rates for the 0901 number. When topping up with the text message method, the text message request you send for a £3 top-up will be charged at your standard mobile operator's text rate. Each of the two text messages you receive will cost 150p and will be credited individually one at a time.

What happens if I have a problem?
Please contact us and we will investigate and fix the fault for you as soon as we can.

Can I charge up more than £1?
Yes you can - each top-up call is £1 but you can make repeated top-ups. You could, for example, put £5 worth of credit on your phone by making five consecutive top-up calls (we do restrict top-ups from any one telephone number to £10 per day and £50 in any 30 days - if you exceed the limit you will not be charged for the attempted charge up).

Can I top up my balance?
Yes, simply repeat the original top-up process. For example, if you have 40p remaining credit and you top-up with another £1, you will have £1.40 worth of credit to make calls.

Which access number is best to use?
You can use the access number 0207 124 6666 if calling from a mobile as this may be part of bundled free minutes you may have on your particular mobile contract, or if you have free national/local calls from your home/office phone.

How can I avoid dialing the access number every time?
Simply feed the access number followed by a pause and then the full international number into your phone's memory.

How many calls can I make?
Well, as many as you want, until your credit runs out. Remember you can top up any phone you want at any time.